PlanetMagpie & Vircom
PlanetMagpie at a glance
Company Profile: PlanetMagpie
Location: Sillicon Valley California
Company Type: MSP
Product(s) Used: Proofpoint Essentials, OnDMARC, Vircom Portal, Security Awareness Traininq
Trusted Partnership: 23+ years with Vircom
Pre-Vircom
Challenges
- Growing complexity of email security threats
- Manual configurations and lengthier onboarding
- Complex DMARC implementation
Post-Vircom
Key Benefits from Vircom
- Superior phishing protection outperforming Google/Microsoft
- Quick, simplified onboarding with automated tools
- Simplified email authentication through OnDMARC
"I always recommend Vircom, and the colleagues who have bitten the bullet and gone to it are really happy with it - It makes me look good."
Founder & CEO
Success story snapshot
PlanetMagpie, a Silicon Valley-based MSP, has relied on Vircom’s effective email security solutions for over two decades.
Serving businesses with 50-500 employees across California and beyond, PlanetMagpie has trusted Vircom to meet the evolving challenges of cybersecurity with advanced email protection platforms like modusCloud, Proofpoint Essentials, Security Awareness Training, and OnDMARC.
Evolving Email Security Needs
In the late 1990s, PlanetMagpie faced a critical turning point. Their outdated email platform needed replacement with a scalable solution that could protect client communications while addressing emerging cybersecurity demands.
As threats evolved over time with the rise of phishing and ransomware, they required a cloud-based comprehensive email security solution offering quick integration, proactive protection, and modern technology—without compromising the user experience.
The Vircom Difference: Four MSP Success Factors
Four key advantages, highlighted by Robert Douglas, have made Vircom a trusted partner to PlanetMagpie for nearly 24 years:
- Superior Phishing Protection and Email Filtering that blocks advanced threats and reduces ransomware attacks
"Vircom's email filtration is fantastic. It saves the companies we support a lot of money because they don't have ransomware attacks as much."
- Quick Onboarding with simplified automation for faster integration and setup
- Outstanding Customer Support accessible 24/7, even on weekends, ensuring issues are resolved promptly
“Even on the weekends, if we had an issue, we could call them up. We've always been able to count on their team to help us out, no matter the situation or time of the day"
- Business Expansion Opportunities that strenghten client protection while driving MSP growth
“We move customers into our portal, and then we can provide them with more services. It's a great upsell opportunity "
The Results – A Partnership Built on Trust
Over two decades, Vircom has played a central role in PlanetMagpie’s success.
This enduring partnership stands out in the fast-moving tech industry, where lasting relationships are increasingly rare.
As email threats continue to evolve, Vircom consistently helps PlanetMagpie stay ahead of emerging security challenges, enabling them to deliver exceptional outcomes that strengthen client relationships.
The partnership’s value is perhaps best captured by Robert Douglas himself: “I always recommend Vircom, and the colleagues who have bitten the bullet and gone to it are really happy with it. It makes me look good.”
