CUSTOMER STORY

PlanetMagpie & Vircom

Over 23 Years of Email Security Excellence and Innovation

PlanetMagpie at a glance

Company Profile: PlanetMagpie
Location: Sillicon Valley California
Company Type: MSP
Product(s) Used: Proofpoint Essentials, OnDMARC, Vircom Portal, Security Awareness Traininq
Trusted Partnership: 23+ years with Vircom

Pre-Vircom

Challenges

Post-Vircom

Key Benefits from Vircom

"I always recommend Vircom, and the colleagues who have bitten the bullet and gone to it are really happy with it - It makes me look good."

Robert Douglas
Founder & CEO

Success story snapshot

PlanetMagpie, a Silicon Valley-based MSP, has relied on Vircom’s effective email security solutions for over two decades.

Serving businesses with 50-500 employees across California and beyond, PlanetMagpie has trusted Vircom to meet the evolving challenges of cybersecurity with advanced email protection platforms like modusCloud, Proofpoint Essentials, Security Awareness Training, and OnDMARC.

Evolving Email Security Needs

In the late 1990s, PlanetMagpie faced a critical turning point. Their outdated email platform needed replacement with a scalable solution that could protect client communications while addressing emerging cybersecurity demands.

As threats evolved over time with the rise of phishing and ransomware, they required a cloud-based comprehensive email security solution offering quick integration, proactive protection, and modern technology—without compromising the user experience.

The Vircom Difference: Four MSP Success Factors

Four key advantages, highlighted by Robert Douglas, have made Vircom a trusted partner to PlanetMagpie for nearly 24 years:

"Vircom's email filtration is fantastic. It saves the companies we support a lot of money because they don't have ransomware attacks as much."

“Even on the weekends, if we had an issue, we could call them up. We've always been able to count on their team to help us out, no matter the situation or time of the day"

“We move customers into our portal, and then we can provide them with more services. It's a great upsell opportunity "

The Results – A Partnership Built on Trust

Over two decades, Vircom has played a central role in PlanetMagpie’s success.
This enduring partnership stands out in the fast-moving tech industry, where lasting relationships are increasingly rare.

As email threats continue to evolve, Vircom consistently helps PlanetMagpie stay ahead of emerging security challenges, enabling them to deliver exceptional outcomes that strengthen client relationships.

The partnership’s value is perhaps best captured by Robert Douglas himself: “I always recommend Vircom, and the colleagues who have bitten the bullet and gone to it are really happy with it. It makes me look good.”

Ready to See the Difference?
Discover our advanced security products today.

Scroll to Top